Refund Policy

Due to the digital nature of the training and software, we are unable to provide refunds on any Reputation Video or Reputation Power Suite purchases.

You’ve paid for access and received it. What you do with it at that point is up to you. If you don’t use it, and you don’t follow the training, that’s not a fault in the program.

We suggest that if you ARE having software issues, you let us try to help you by submitting a support ticket at before you decide to cancel. Often it’s a simple fix to get things up and running for you, and we’re here to help.

If you feel that you were inappropriately charged or would like to speak to someone about a refund for a different reason, please visit

Accounts cancelled/terminated by Local Marketing Genius for violating our terms of service do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Local Marketing Genius customer service representatives are available Monday through Friday 9:00 A.M. to 5:00 P.M. EST at for any billing related questions

Real Strategic welcomes your comments regarding this Statement of Privacy. If you believe that Real Strategic has not adhered to this Statement, please contact Real Strategic at We will use commercially reasonable efforts to promptly determine and remedy the problem.

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